Browsing Category
Lead Distribution & Call Management
Lead Distribution & Call Management
SOLARWATT to Transform Service Experience for European Customer Base with NewVoiceMedia
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, is helping SOLARWATT GmbH enhance its customer experience and sales performance with its…
Read More...
Read More...
Deskforce Voice Integration With Zoho CRM
Deskforce, a leading provider of cloud communications for business, has partnered with Zoho to integrate Deskforce's CloudPBX platform into Zoho CRM platform.
Read More...
Read More...
Verint Only Company Recognized by Gartner in Both 2018 Magic Quadrants for the CRM Customer…
Verint® Systems Inc., The Customer Engagement Company™, today announced its inclusion in the newly published Magic Quadrant for the CRM Customer Engagement Center report by Gartner. In…
Read More...
Read More...
Tech Data Launches New Digital Platform to Enable Cisco Partners of the Future
Tech Data, announced today the launch of its Cisco 1Source portal, a revolutionary digital platform that enables Cisco partners to manage entire operational workflows with complete…
Read More...
Read More...
Aculab’s Prosody S Enhances Accuracy and Customer Experience for Brekeke’s Call Center…
Brekeke Software has announced the release of a new version of Brekeke Call Center Suite (CCS). The new version of Brekeke CCS supports Aculab's Prosody S, adding the ability to…
Read More...
Read More...
Metricnet Delivers Presentation on Contact Center Benchmarking at ICMI’s Contact Center Expo 2018
Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented Session 606, ‘2018 Contact Center Benchmarking Results – See How You Stack Up!’, at the Annual ICMI Conference and…
Read More...
Read More...
Local Measure Announces New App on the Salesforce AppExchange, the World’s Leading Enterprise…
Local Measure, a leading location-based intelligence platform for hospitality, tourism and retail, announced its new app on the Salesforce AppExchange. The Local Measure integration…
Read More...
Read More...
Salesforce Positioned as a Leader in the 2018 Magic Quadrant for CRM Customer Engagement Center for…
Salesforce, the global leader in CRM, announced that for the tenth consecutive year, Gartner, Inc. has positioned Salesforce as a Leader in its May 2018 Magic Quadrant for CRM Customer…
Read More...
Read More...
rapidBizApps Launches Leads Database Targeting Mining Industry
rapidBizApps, a leading provider of apps, software and cloud solutions for mining companies and their suppliers, today launched Map-a-Mine. Map-a-Mine is a leads database and CRM…
Read More...
Read More...
Talkdesk Announces Gold Sponsorship for Salesforce World Tour London Amid European Market Footprint…
At Salesforce World Tour London on 18 May, Talkdesk experts are available to answer questions at their expo hall booth and in the Talkdesk Lounge located in the center of Content Hall.
Read More...
Read More...