Lead Distribution & Call Management

Recognized as a Top Leader, Top CSR and Multiple Appearances Company Sykes Enterprises, Incorporated, a leading provider of customer engagement services and multichannel demand…
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Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and…
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Uniserve Communications Corporation is pleased to announce the appointment of Mr.Owen Morley as its Chief Technology Officer.  Mr. Morley is a former Director of Infrastructure with a…
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Enables Service Providers and Enterprise to Proactively Manage VoIP/Videoconferencing Performance Telchemy released version 3.6 of the SQmediator Unified Communications…
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Cloud-Native Vonage Business Cloud Solution and Vonage’s NewVoiceMedia Conversation Analyzer Both Recognized for Industry Innovation Vonage, a global business cloud communications…
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Deep Sky Mobile, a partnership between AppSwarm, Corp. and AI VentureTech, Inc., announce infrastructure for its Voice Over Internet Protocol (VoIP) communication service for both…
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Bright Pattern provides omnichannel cloud contact center software for innovative companies, such as The Connection, premier BPO for Fortune 500 companies.
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IP telephony, also known as VoIP, is a communication technology that uses Internet services instead of traditional telephony network.
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b-hive Recognized for Industry Innovation Broadvoice, an award-winning provider of hosted voice, unified communications (UC), and SIP Trunking services for businesses, announced that…
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Cloud Contact Center Provider Delivers Certified Solution to Compliment CRM Platform with Deeply Integrated Offering to Drive Better Customer Experience 3CLogic, a leading provider of…
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