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Interviews
Decoding The Current State of SDR Automation Platform Powered by AI
We are using AI in SDR Automation to understand what is the next best question to ask when it’s a good time to close the conversation, and also when to push some marketing content in…
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Nick Ashmore Digs into the New Standards of Call Intelligence for Customer Journeys
Any organization spending budget on digital advertising could benefit from Call Intelligence, but it adds the most value in industries where the phone is part of the customer buying…
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Automation and Data Science are Keys to Succeed with SaaS-Based Subscription and Billing Management
In this interview, Krish Subramanian, Co-Founder & CEO - Chargebee, peels interesting layers in the subscription business and explains why revenue is no longer solely a finance…
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Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process
Creating connections is the core tenet of our technology. We connect our clients to their customers by serving highly relevant advertising across various channels programmatically.…
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The Emergence of Public Cloud, Hunger for Agility and Machine Learning Key to Zendesk’s Sales…
No business, let alone sales and marketing teams, can afford not to be tech-savvy these days. In my opinion, the key to remaining ahead of the tech curve is to continually -assess the…
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Quick Tips on Preparing for AI in Sales and Other Disruptive Forces as a Sales Pro
In this interview, Reply's CEO Oleg Campbell reveals about his excitement around how AI will continue to change sales, and his plans for Reply to be at the forefront of that change.
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Conversation Intelligence Creates Valuable Leads by Focusing on Call Attribution and Analytics
Conversation intelligence enables marketers to spend less time manually scoring their calls and understand the quality of a call, without having to listen to any recordings.
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Using Technology as the Basis for Building the “Path to Sales Mastery” May Be a Bit Ambitious
In a candid chat on sales mastery with Scott Benedetti, Vice President of Sales, The Pedowitz Group, we attempt to clearly measure the role of CRMs and sales automation technologies for…
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Data Is the New Oil: Harness More to Create More in the Value Chain
Bertram Schulte, Chief Digital Officer at SAP points out offering a customer data management platform based on consent-driven profile information to establish trust and loyalty as one…
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With Automation and AI, the Human Side of Selling Is Fast Becoming a Unique Skill Set
In this interview, Julie Thomas, President and CEO at ValueSelling Framework predicts the role of AI for Sales and how should sales teams demonstrate technical literacy in this area.
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