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The Fraud Fight: Protecting Your Customer Experience Against COVID Related Attacks
COVID-19 has moved customer service associates from the contact center to the couch at a time when they are seeing call volume surges of epic proportions. For some enterprises, this has…
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Covid-19 will Change Retail Forever – Here’s How
In the midst of a global pandemic main street is struggling. From Gap to Staples, retailers large and small are trying to maintain their business and stay afloat, with many wondering…
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The Signs Your Team Needs Sales Workflow Automation [and the Dangers it can Cause!]
You work in sales. You’re burnt out; tired of the same old routine. You wake up, you get ready, you grab a coffee, you commute, you book appointments, update your customer databases,…
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Tips to Reduce Customer Churn in B2B and Technology Sales
Churn impacts every B2B software company but, if managed correctly, it can not only be reduced but also be a strategic advantage for accelerating top of funnel leads, increasing…
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Sales Tips and Tech that will come in Handy while Businesses and Economies Reopen Post Covid-19
Approximately 100 days into the COVID-19 pandemic, and there finally appears to be light at the end of the tunnel. The number of infections are falling daily, as are the number of…
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The Key to Post-Crisis Communications: Offense
As COVID-19 evolves, companies must proactively approach their communication strategy while aligning with their brand’s purpose.
When a crisis first hits—whether it be a data breach,…
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Responding to Immediacy with Low-code CRM solutions
The world has changed. Are your tech leaders prepared?
As Google put it on their 2019 research review, “consumer journeys have become ever messier, resembling a chaotic scavenger hunt…
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What We Learned From Doing a Low Budget Facebook and Instagram Advertising Campaign
The most recent stats show that, in the first quarter of 2020, over 8 million active advertisers were using Facebook to promote their products and services, while on Instagram, there…
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Summoning Self-Reliance in Response to a Disaster
Once upon a time, 2020 was supposed to be a year of promise. The George W. Bush administration in the early 2000s touted it as a year in which we would put another astronaut on the moon…
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4 Tips To Plan a Better Go-To Market Strategy Post COVID-19
In today’s uncertain business landscape, it can be challenging to boost sales, let alone engage customers. Now, more than ever, an effective go-to-market strategy (GTM) is essential to…
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