Buyer Insights

Survey of large organizations shows CDP uptake now exceeds 50% More than half of large organizations are now using a customer data platform (CDP), according to a global survey of 200…
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The acquisition means Medallia will address the full spectrum of B2C and B2B Customer Experience management Medallia, Inc., the global leader in customer experience management,…
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Hiver, a leading provider of email collaboration solution for teams, announced that G2 Crowd has ranked the company a leader in its spring 2019 reports for Email Software. Hiver has…
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Consumers see a near-term benefit from 5G, as they look forward to the technology providing relief from urban network congestion, and to bring more home broadband choices Ericsson…
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Informatica Positioned Highest and Farthest to the Right on Ability to Execute and Completeness of Vision Axes, Respectively Informatica, the enterprise cloud data management leader,…
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BirdEye Recognized for Innovation in Customer Experience Management BirdEye was named the “Most Innovative Tech Company”, winning its second Stevie Award in The 17th Annual American…
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8x8’s consumer survey ahead of Small Business Week finds that small businesses consistently outpace larger competitors in customer experience 8x8, Inc., a leading cloud provider of…
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FinancialForce PSA Product Leads by a Wide Margin, According to the Tsia 2019 Professional Services Tech Stack Survey FinancialForce announced that it leads all competitors by a wide…
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Episerver Releases Consumer Survey Results Highlighting Cross-Channel Preferences and Personalization The number of consumers indicating they conduct research with voice-assisted…
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As E-Commerce Expands Globally, Geographic Overlap Will Become Increasingly Important for the Companies In the nearly $4.0 trillion global e-commerce market, East and West is largely…
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