80% of B2B Buyers Have Switched From Suppliers That are Unable to Align Their Services with Buyer Expectations, Accenture Interactive Research Finds Read more
Netcore acquires Boxx.ai, enables Brands to Re-Invent Customer Experience with Personalisation at Scale Read more
Mediafly Furthers Mission of Sales Enablement for All, Extending Offer to Companies to Enable 100 Users for $100 for 100 Days Read more
Merkle’s Customer Engagement Report Finds 86% of Marketers Have Defined Budgets for Personalization, Gap Remains for Optimal Data Usage Read more
TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises Read more
Rival Technologies Upgrades Chat Lab Platform with Mobile-First Topline and Participation Reporting and Video Search Capabilities Read more