66degrees Appoints Tanwir Danish to Lead Data & AI with Focus on IP Accelerators, Global Agentic Teams, and Vertical Scale Read more
Alvaria and CallMiner Partner to Empower Organizations with Advanced AI and Conversation Intelligence, Enhancing Operational Efficiency and Customer Experience Read more
Calabrio Names Frank Ciccone CRO as the Company Accelerates Growth and Customer Experience Innovations Read more
Mitel Announces General Availability of Mitel CX, Bringing its AI-Powered Customer Experience Platform to Enterprises Worldwide Read more
evaluagent introduces predictive Voice of the Customer metrics to help contact centers enhance CX Read more
The Evolution Of Customer-Centricity: From Philosophy To Actionable Strategies In Modern Business Read more