Announcing Sprinklr’s Winter 2020 Release: Delivering Over 400 New Capabilities Focused on Improving Productivity and User Experience Read more
Verdane Acquires Market Research, Customer Experience and Employee Experience Leader Confirmit Read more
Swisscom Quadruples Customer Interactions in Just Six Months with Genesys Messaging for Apple Business Chat Read more
TTEC Enters Into Strategic Partnership with Pega to Accelerate Digital Transformation Across the Contact Center Read more
Consumers Are Willing to Share Personal Data in Exchange for Better Customer Experience, Broadridge Study Finds Read more