Its purpose-built technology platform, wide footprint, and strong customer centricity helps ibex thrive even in difficult market conditions Based on its recent analysis of the…
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17th annual awards will be presented on March 3 in Las Vegas ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today…
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Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling NICE announced that Yource, the leading business process outsourcer…
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ArenaCX Platform Allows Companies to Scale Operations Efficiently ArenaCX, the world's only outsourcing management platform, announced that the company has secured an additional $4.2M…
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InflowCX announced that they have acquired BPO Partners. The partnership accelerates InflowCX’s expansion of consulting, outsourcing, and technical services offerings for contact…
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Position rooted in strong ecosystem of best-of-breed procurement technology solutions delivering transformation for global clients Genpact , a global professional services firm focused…
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Peak Support is excited to announce that it has won Best Outsourcing Provider of the Year at 2022 International Customer Management Institute Global Contact Center Awards. The award is…
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Recognition from North American Software Testing Awards Among a Series of Awards in 2022 for the Fast-Growing Firm BairesDev, a leading nearshore software development outsourcing…
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ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, today announced its strategic expansion into the…
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The company moves beyond cost and labor arbitrage to transform operations, differentiate, and enhance its services with CX solutions. Recently, Frost & Sullivan researched the…
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