Annual NICE inContact CX Transformation Benchmark finds more businesses offering chat and text, stronger preference for offering self-service channels including chatbots…
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Partnership is the first to deliver a real solution for scaling generative AI globally. Global Strategic Alliance to deliver industry specific AI solutions enhancing CX…
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New Research Highlights Gen Z’s Preference for BNPL, Need for Enhanced Digital Banking Features to Support Holiday Spending and Security Concerns Glassbox, the premier provider…
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Experlogix Digital Commerce, a leader in Digital Commerce, CPQ (Configure-Price-Quote) and Document Automation platforms is pleased to announce a strategic partnership with Boyum IT, a…
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Businesses struggle with fragmented communication and inconsistent client experiences, leading to onboarding difficulties and reduced project visibility. In response, Rocketlane…
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OPIC Technologies, Inc., the global leader in 3D livestream technology, is set to revolutionize the automotive industry by enabling car manufacturers, dealerships, and enthusiasts…
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Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date 8x8, Inc., a leading business…
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Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event Signet Jewelers, BECU, Frost Bank, and Mr. Cooper…
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Today, digital commerce is a primary business driver for retailers, brands, and distributors. According to an analysis of US Census Bureau data by research firm Stratably, 2024 revenue…
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The industry’s first enterprise-grade artificial intelligence-powered contact center solution purpose-built for the modern customer experience needs of healthcare insurance providers…
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