Agents are empowered to do more with a unified, omnichannel workspace embedded within their own Avaya environment. In an era where most contact centers are transitioning to the cloud,…
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Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail Associate Platform for managing…
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Stellar CX, better sales engagements are now possible with Uniphore X Platform Uniphore, the leader in conversational AI and automation, announced the release of its enhanced…
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TCT’s compliance management software is designed to streamline and simplify the SOC 2 process, without heavy manual labor or labor-intensive spreadsheets. Total Compliance Tracking …
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Nimble, the simple CRM for Microsoft 365 and Google Workspace teams, announced that they have integrated with Microsoft Teams to give teams a shared view of every customer, and to…
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Professional services organization realizes more than 100% ROI with FinancialForce PSA FinancialForce, the leading customer-centric ERP and #1 professional services…
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Cemtrex Inc. (NASDAQ: CETX, CETXP, CETXW), a technology company driving innovation in Internet of Things (IoT), security, machine vision & artificial intelligence, and augmented…
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Nokia announced that it has signed 17 new 5G commercial deals in Q3. With these wins, the company now has 100 commercial 5G deals with individual customers and a total of 160 commercial…
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New Oracle Cloud CX and Zoom integrations to help sales, marketing, and customer service teams make every customer interaction matter Oracle today announced new integrations between…
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Major upgrade to Priority Engine platform delivers enhanced individual insights for more relevant, more personalized outreach TechTarget, the global leader in B2B technology purchase…
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