Hiver on Tuesday announced the launch of a slew of productivity features, including new Automations, Workload Distribution, and an all-new Mobile App. Hiver is the only helpdesk in the…
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According to recent statistics, a remarkable 96% of customers believe that customer service is vital for brand loyalty, fostering repeat business and contributing to overall business…
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User reviews earn TOPdesk "Top Rated" badges for providing leading IT service management and facility management software. TOPdesk, a leading global provider of service management…
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Actionable Telemetry and Collaboration Capabilities Offer Greater Quality Monitoring, Troubleshooting, and Analytics Zscaler, Inc., the leader in cloud security, announced new…
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New Partnership Enables Ecommerce Brands to Leverage the Best AI Automated Customer Service Through a Centralized Helpdesk Thankful, the leader in AI-powered written customer service…
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UCC Networks and Five9 Enhance Government Agency Helpdesk UCC Networks teamed up with Five9, a leading provider of cloud contact center, to enhance the Helpdesk call answering and…
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ZNet Technologies, a leading distributor of cloud and IT services, partners with business software company Freshworks ZNet Technologies Private Limited, India’s leading cloud…
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Direct Integration Enables Clients to Service Customers with Lightning Speed ShipMonk, a leading 3PL fulfillment service announced the launch of a new strategic partnership and direct…
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Cloud Call Center provider and ServiceNow recognized for Best Partnership during annual awards by leading technology research firm 3CLogic the voice-enabling and cloud contact center…
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Provance® is thrilled to announce the immediate release of ServiceTeam® ITSM Professional, a new Power App. Engineered for Microsoft-centric MSPs, Partners, and Customers, the…
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