Combination brings a self-serve, scalable, and always-on digital sensing capability—with robust customer journey analytics—to InMoment’s current offerings InMoment, the leading…
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InMoment, the leading provider of Experience Improvement (XI)™, announced today that its XI™ technology platform has been named a 2020 Customer Experience Innovation winner. Read…
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— Seasoned veteran brings track record of success to help clients, promotes strategic and tactical focus on ‘owning moments that matter’ through unique InMoment solutions…
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Publicis Sapient, the digital transformation hub of Publicis Groupe, has today announced it has been named a Leader in the IDC MarketScape: Worldwide Customer Experience Improvement…
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Access eForms (Access), is very pleased to announce that healthcare veteran Rob True has been promoted to the role of Vice President of Professional Services. Access eForms (Access),…
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78.6% of the surveyees have digitized their business processes. GoodFirms, a widely renowned research, ratings, and reviews platform, has recently rolled out a new research article…
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Speech Analyticx™, Smart Predict™, Smart Sample™ and Montage Builder™ features provide intelligent data and create empathy at scale for healthcare professionals Authenticx, the new…
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Unifying and customizing the agent experience within the third-party business systems agents already use helps contact centers lay the foundation for smarter work and more…
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Designed to tackle fragmented systems and siloed data that lead to frustrating customer experiences, Maven AGI's enterprise AI agent platform empowers businesses to unify their systems…
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The holidays are quickly approaching, which means retailers and brands have been preparing for months to manage the influx of demand from consumer shopping. Managing demand, however, is…
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