Infobip’s innovative omnichannel communications platform will now be available to organizations that use Dialogflow to create conversational experiences with users on their…
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UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center, announced its partnership with Google Cloud’s Contact Center AI (CCAI) and integration of its AI-Powered…
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Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide Avaya, a global leader in solutions to enhance…
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Highlights Google Dialogflow is an AI-powered platform for building natural and rich conversational experiences for apps and bots Dialogflow virtual agents reduce the load on…
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Voximplant, the leading cloud platform for communication solutions, announces major updates to the Smartcalls service. Now, users can choose from a set of affordable plans, integrate…
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RingCX boasts more than 1,000 features and is now available across 6 countries including US, Canada, UK, France, Germany, and Australia New CRM integrations enable…
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Cuber Inc, a Silicon Valley-based hyperautomation startup, announced its general availability of Cuber Generative AI Bots, enabling enterprises with AI-powered digital humans and…
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AI-infused before, during, and after interaction experiences Disruptive combination of product, packaging, and pricing Built by RingCentral, with native integration…
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Improves CX, reduces costs by resolving calls in the communications cloud–without needing a live agent First integrations include conversational AI leaders Cognigy and…
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Avaya Experience Platform Connect enables users to seamlessly integrate digital capabilities from Avaya Cloud, redefining agent experiences Collaborations with Google…
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