Alloy’s State of the Modern Customer Journey reports that 91% of B2B tech companies are placing a greater emphasis on serving existing customers Alloy, the precision storytelling and…
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Preeminent AI-powered Supply Chain Decision Intelligence platform launches new inventory features focused on driving top and bottom-line revenue for greater profitability and savings…
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IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark report from Kore.ai, the world's…
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SmartAction unveils a powerhouse go-to market team led by Ashley Bard as Head of Marketing, Jay Lee as Head of Sales, and Aaron Acree as Head of Channel. SmartAction, a leading…
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BluLogix leverages its deep knowledge of consumption-based pricing to provide an extensive overview for companies looking to leverage complex pricing models. The SaaS industry has…
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Native integration combines sophisticated CCaaS routing logic with the modern communication features of Microsoft Teams UCaaS UJET, Inc., the intelligent, modern contact center…
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With Pure Storage, Virgin Media O2 eliminated customer outages, reduced time to valuable analytics, and achieved power reduction of 96% Pure Storage, the IT pioneer that delivers the…
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project44, the leading supply chain visibility platform, announced that it was named the #1 leader in the G2 Spring 2023 Grid Report for Supply Chain Visibility Software for the eighth…
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CedCommerce Emerges as Leader in Spring Sales Compensation Reports by G2, Topping the Charts in Customer Satisfaction and Market Presence CedCommerce, a leading multichannel eCommerce…
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Riskified Ltd, a leader in eCommerce fraud and risk intelligence, today announced that Gametime, a popular marketplace for sports, concerts, theater and comedy show tickets, has…
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