Bright Pattern unlocks Indian CX market potential with AI-Driven Contact Center solutions Bright Pattern, a leading AI-powered, omnichannel contact center provider, recently announced…
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Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is to provide the most robust and…
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Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an emphasis on emerging…
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Bright Pattern ranked highest in areas including: Implementation Time, ROI, Ease of Doing Business With, and Ease of Setup per G2 Crowd, an industry-leading customer review site. …
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Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for the CCW Excellence Awards – following previous nominations for "Disruptive Technology of the…
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For the second year running, Bright Pattern is rated 10/10 in four categories: Contact Center, Customer Engagement Solution, Sales Dialer, and IVR. Bright Pattern, a leading provider…
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Trusted by 500+ customers in 26 countries, Bright Pattern now adds innovative Omni-Enterprise capabilities, allowing any employee (even people outside the contact center) to connect to…
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Bright Pattern and EasyPay Solutions combine both conversational and traditional IVR with payment acceptance services to improve billing efficiency, reduce operational costs and boost…
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Bright Pattern partners with German-based SOGEDES to deliver intelligent and creative customer experience solutions to clients in the DACH market to improve the way they deliver…
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Bright Pattern surpasses 500 customers, achieves #1 ranking by customers, and releases the industry's only Omni-Enterprise CX solution with Bright Pattern Mobile Bright Pattern, a…
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