New Virtual Platform Will Enable ECRM to Move Forward with All 2020 Sessions
Efficient Collaborative Retail Marketing, the global leader in driving long-term, critical business relationships, announced that it has developed a dynamic technology platform, utilizing the latest in virtual communications technologies, for facilitating face-to-face virtual meetings between buyers and suppliers.
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What this means for the industry is that all future ECRM Sessions will continue as planned; some held virtually, and others – when possible – in-person. “Adversity drives innovation,” said Greg Farrar, CEO of ECRM. “The challenges of the pandemic showed everybody the power of virtual meetings and the opportunity to leverage digital in a more effective way. We believe our platform delivers an experience that is as close to in-person as possible, providing the high-tech yet personalized service that our clients have come to expect.”
In response to the industry’s need to continue product sourcing and category planning quickly, efficiently and – most importantly for today’s challenging environment – remotely, the platform has been specifically designed to deliver the same world class experience as an in-person Session. As with in-person Sessions, each Virtual Session will feature a wealth of resources to help buyers and suppliers make the most of their experience, including RangeMe onboarding, best practices information, relevant market research and educational programs.
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In early March, ECRM launched its initial virtual offering called Efficient Supplier Introductions (“ESIs”), comprised of a series of virtual supplier presentations in a “one-to-many” format which supported the buyers’ need to continue product discovery. “With more than 1,000 buyers participating in our ESIs over the last few weeks, it is clear that the offering has filled a need in the market as retailers and suppliers are looking for introductions and sourcing solutions, perhaps now more than ever,” said Kurt Repola, SVP of ECRM. “We were also able to quickly gather a tremendous amount of feedback, and we learned that buyers still placed immense value on the one-on-one meetings with suppliers that are a staple of our Category Programs and, in these times, they were missing that next-stage, critical component of their review process. Over the last few weeks, we have been diligently working to expand our platform and develop a virtual capability that matches our in-person experience.”
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