SalesTech Star

Top SalesTech News Of The Week – 02nd March 2020: Featuring Verint, Khoros, Ciara, and More

Khoros launched Khoros Bot, a new chatbot technology to create better experiences for customers and agents, Verint expanded its Adobe partnership, and more such important news from the past week that you might have probably missed.

In addition, this week’s SalesTech news round-up also contains expert insights and commentary from the best in the field of B2B Sales.

Have a glance!

Quote-of-the-Week

Although it’s great to have a CRM, e-signature capabilities, and an internal communication tool, if you have three different tools or apps to represent those three functions, it’s going to kill your momentum

Garret Schwartz, Adobe

Guest-Post-of-the-Week

Digital transformation is an important step for all business areas, including HR. While HR is largely about the people and staff of your company, technology plays a growing role there, as well. With that in mind, this guest article by Ashley Lipman is going to look at a few tips and keys to a successful HR digital transformation.

Q&A with the expert

Given the dynamics and constant evolution in salestech/martech today, what according to you will the role of the future technology salesperson shape up to look like?
Martin Heibel
Read the complete interview with Martin here

The technology-driven salesperson of the future will have a significantly reduced amount of administrative tasks, use software or products like Ciara to enhance and improve (not replace) their sales conversations, be highly skilled in virtual presentations, and be an extremely good communicator.

What are some of the common pain points you observe in technology sales and how would you advise sales teams optimize/overcome these challenges by optimizing use of their sales tech stack (and how)?
SalesTechStar Interview with Amir Liberman, CEO at Nemesysco
Read the complete interview with Amir here

Today, focus is often placed on how technology can reduce human labor costs and reduce complexity. In my opinion, this is the wrong approach and somewhat superficial. The better approach is to show how technology and humans achieve an optimal synergy in different processes and how this synergy brings new values and extended benefits to the end-user organization.

TOP NEWS OF THE WEEK

Khoros Announced The Launch Of Khoros Bot To Improve Agent Efficiency And Customer Satisfaction
InMoment And MaritzCX Join Forces to Offer Improved Customer Experiences
SalesTechStar Publisher Shayne Barretto Named Gen Next Icon
ServiceMax Raised $80 Million Funding To Advance The Future Of Field Service
Verint Expands Its Adobe Partnership To Support More Personalized Customer Journeys

FROM TEAM SALESTECH STAR

Why Is Intent Data So Crucial To The Overall B2B Sales Process?

Being able to accurately identify the intent of your target audience can be a game-changer for your sales strategy. Any tool (or tactic!) that provides you with this information can save you time and increase your revenue. This article outlines 10 strategies for you to leverage intent data and to make a significant impact on your sales and marketing efforts.

Sales humor

Sales humor - SalesTech Star
Optimism at its peak!

Commendable mentions

  1. GigSmart, a modern staffing solution connecting businesses with temporary workers, has announced a One Hour Worker Guarantee. Should any business or individual hiring a GigSmart Worker feel that the Worker is not a good fit for their job, they have one full hour to send the Worker home at no cost to them. Here’s the complete coverage.
  2. Instead of a party, Kisling, Nestico & Redick (KNR) is celebrating their 15th anniversary by giving back to the community participating in the 17th Annual Portage Lakes Polar Bear Jump to benefit the Rotary Camp for Children with Special Needs and Ronald McDonald House of Akron. Read the full story here.

Happened to miss our Best of Feb SalesTech Interviews? Here’s a recap:

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