Michael Coney’s Strategic, Executive, Operational Expertise Will Help Take Voci to the Next Level
Voci Technologies, a leading speech analytics platform provider, announced that it has hired industry veteran Michael Coney as its COO. Coney, who will be responsible for Marketing, Sales, Customer Support, and Operations, joins the company after its recent successful Series B funding round and a year of rapid growth.
“Michael Coney is an invaluable addition to the management team, bringing the strategic, executive and operational expertise we need to take Voci to the next level of growth,” said Anthony Gadient, co-founder and CEO of Voci Technologies.
Anthony added, “His track record of helping companies increase revenue and grow market share will be instrumental in helping Voci seize market opportunities, including the growing interest that organizations have in improving the customer experience.”
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Over the past year, Voci expanded into new markets, more than doubled its headcount, and raised $8 million in Series B funding. Coney will be responsible for Voci’s go-to-market strategy, sales, and customer support as well as developing and executing Voci’s annual operating plan.
Coney’s extensive entrepreneurial and executive experience includes managing high-growth companies, raising capital and working with a wide range of investors at start-ups and large public companies alike. Previously, Coney served as CEO of Unitrends and directed sales, support and consulting services at large global enterprises, such as VERITAS Software, Sun Microsystems, and Monster.com.
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Coney, who served in the U.S. Army, earned his bachelor’s degree in Science and Technology from New York Institute of Technology. He also attended the University of Pennsylvania – The Wharton School, Business and Economics Executive Training.
New Corporate Headquarters Accommodates Continued Expansion
In addition to the appointment of Michael Coney as COO, the company also announced that it has opened new corporate headquarters, which will ultimately expand the company’s square footage in Pittsburgh to more than six times its current space. The expansion enables the company to accommodate its continued growth across all corporate functions. The new headquarters is located at the Burns White Center, 48 26th Street, Suite 100, in Pittsburgh, a fast-growing area known as Robotics Row, and home to many other technology start-up firms with origins from Carnegie Mellon University.
Currently, Pittsburgh-based Voci Technologies combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech analytics platform. Voci’s innovative technology and strategic partnerships enable contact centers of all sizes to extract actionable intelligence from voice data to improve customer experience, operational efficiency, and compliance requirements. Voci’s open platform gives its customers and partners the freedom to choose the deployment methods and analytic solutions that best meet their business needs. The company is backed by leading investors, including Grotech Ventures and Harbert Venture Partners.
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