Olo and Qu Announce Revolutionary Partnership: Enabling Data-Driven Hospitality for Restaurants
Announced live at Olo’s annual customer conference, Beyond4, Olo’s Pay and Engage suites will integrate seamlessly into Qu’s POS effective later this year
Olo Inc., a leading restaurant technology provider, today announced an expanded partnership with Qu, the restaurant technology company pioneering the industry’s first unified commerce platform, to offer Olo Pay card-present payment processing via Point-Of-Sale (POS) for the first time. In addition to Olo Pay, Qu will integrate with the Olo Engage product suite to empower restaurant brands with Hospitality at Scale™ solutions that inform data-driven decision making and elevate the guest experience.
“According to data from Circana, 84% of restaurant transactions are not yet digital. Olo’s integration with Qu brings the industry one step closer to reaching 100% digital, equipping our restaurant brands with the flexible tools to increase orders, streamline operations, and make every guest feel like a regular”
Both Pay and Engage integrations will be instrumental in supporting the industry’s increasing adoption of digital. By integrating with Qu POS, Olo Pay will allow brands to streamline the on-premises payment process by unifying payments management and reducing challenges when it comes to reconciliation, voiding, and refunding. Similar to Olo’s card-present payment processing capabilities offered via kiosk, guests will have the same flexible payment experience Olo Pay offers in non-card present transactions, including the ability to pay with mobile wallets.
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“According to data from Circana, 84% of restaurant transactions are not yet digital. Olo’s integration with Qu brings the industry one step closer to reaching 100% digital, equipping our restaurant brands with the flexible tools to increase orders, streamline operations, and make every guest feel like a regular,” said Noah Glass, Founder & CEO of Olo. “Olo’s open platform and Olo Connect network of over 300 integrated technology providers prove that working together is the best way to accelerate the industry’s digital transformation: a philosophy Qu shares. The industrial logic of the partnership between Olo and Qu is clear, and we’re proud to offer this new level of flexibility through our Olo Pay and Engage integration.”
With the addition of the Engage integration, restaurant brands leveraging Qu’s POS will be empowered to aggregate both digital and in-store interactions made possible by the Olo Pay integration, as well as, all online guest interactions into a single guest data profile to better understand their guests, provide hyper-personalized interactions, and deliver personalized hospitality.
“This partnership is rooted in our joint desire to further digital innovation industry-wide, ensuring brands get more out of this best-in-class in-store and digital solution,” said Amir Hudda, CEO of Qu. “Enabling card-present digital transactions at the POS will not only streamline the payment process, but it will also allow brands to collect more data than ever, down to the ingredient level, that can be used to further personalize each guest experience through Olo Engage.”
