Proven IT professional services leader joins executive team to manage Armis customers’ experience and retention
Armis, the asset intelligence cybersecurity company, announced the appointment of Bart Hammond to Chief Customer Officer (CCO). As CCO, Hammond will be responsible for leading Armis’ Customer Success team, managing Armis customers’ experience and retention.
“Our customers are our number one priority. As a customer centric organization, keeping a pulse on every aspect of customer health is essential to consistently helping customers to better use our solutions to solve their toughest cybersecurity challenges,” said Yevgeny Dibrov, CEO and Co-Founder of Armis. “Bart will be critical in evolving our customer journey, ensuring every touchpoint delivers value for customers. I have no doubt that Bart will be an invaluable asset to Armis and a key driver of the company’s continued success.”
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Bart Hammond brings 30 years of IT professional services and leadership experience from both global, multinational technology organizations and regional, entrepreneurial consulting organizations. Most recently, Hammond served as CCO at Drift, where he led efforts to operationally and organizationally scale all customer functions. Prior to this, Hammond oversaw the entire post-sales customer experience at Ping Identity, where he led the team through tremendous growth, culminating in a public offering. Hammond has also held numerous global strategy, operations, and P&L leadership roles at organizations including EMC, Interlink Group and Accenture.
“I am thrilled to join such a fast-growing company, which is propelled by the strength of its platform,” said Hammond. “We take seriously our responsibility to engage with our customers who so heavily rely on Armis’ solutions to improve their cybersecurity posture. I look forward to working with our exceptional team as we continue to invest to scale, evolve and improve our adoption, technical and support services.”
