Singlewire Software Wins 2021 Unified Communications Product of the Year Award for InformaCast with Zoom Phone

Lead Distribution & Call ManagementSales Engagement

By STS News Desk On May 5, 2021

Singlewire Software, a leading mass notification service provider, has won a 2021 Unified Communications Product of the Year Award from TMC, a global, integrated media company helping clients build communities in print, in-person and online. The company won for InformaCast with Zoom Phone, a new offering that adds mass notification capabilities to Zoom Phone environments. The award honors the most innovative unified communications products and solutions available over the past twelve months as judged by the editors of TMC’s INTERNET TELEPHONY magazine.

“This award highlights how our latest integration with Zoom Phone offers more organizations the opportunity to add a powerful mass notification solution to their communications ecosystem.” — Pat Scheckel, Singlewire Software.”

“At Singlewire, we are always looking for ways to expand the capabilities of our InformaCast software to make it as easy as possible for people to use in their existing telephony environments,” said Pat Scheckel, executive vice president of product management for Singlewire Software. “This award highlights how our latest integration with Zoom Phone offers more organizations the opportunity to add a powerful mass notification solution to their communications ecosystem.”

When a notification is triggered from a Zoom Phone it can be delivered to an ecosystem of connected devices and systems, sending text, audio, and visual messages to other phones, IP speakers, desktop computers, digital signage, and mobile devices via InformaCast. Messages can be preconfigured to address any urgent situations an organization may face.

Zoom Phone customers can also utilize InformaCast CallAware to receive alerts when someone dials an emergency number from a Zoom phone (often 911). When an emergency number is dialed, select team members will receive an InformaCast notification with details about who placed the call. This can help organizations quickly deploy assistance to those who need it and direct first responders, so no time is wasted locating the person in need.

“Every year, I am more and more impressed by the innovative options available to clients in search of unified communications solutions,” said Rich Tehrani, CEO, TMC. “The 2021 winners are literally driving the industry forward and I can’t wait to monitor the continued success of these companies producing incredible solutions.”

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