Everbridge, the Global Leader in Critical Event Management (CEM), Rapidly Expands Presence in Asia Pacific

By STS News Desk On Feb 22, 2021

Everbridge, Inc., the global leader in critical event management (CEM), today announced its expanding presence in Asia Pacific (APAC). Supporting customers across 18 countries in APAC, India’s State of Kerala represents the latest major government contract for Everbridge’s market-leading CEM platform and Public Warning solution. Everbridge solutions are deployed by leading APAC-headquartered businesses across 29 industries with a strong focus on financial services, manufacturing, hospitality, state & local government, healthcare, and utilities, enabling a growing ecosystem of regional resiliency.

Serving a powerful mission to keep people safe and businesses running, Everbridge’s global software-as-a-service platform has helped organizations manage major threats to life safety and continuity of operations for close to 20 years. As the pioneer of critical event management (CEM), Everbridge and its mission now grow in importance every day as organizations and governments navigate the return to work, campuses and public spaces amid the global pandemic, while coordinating mass distribution of a vaccine. Watch Everbridge CEO David Meredith’s recent interview with OpenGov Asia on the importance of the critical event management industry: Responsibility and Collaboration are Key for Effective Critical Event Management.

Commenting on its recent deployment of Everbridge, the SPIU (State Project Implementation Unit), National Cyclone Risk Mitigation Project (NCRMP) for the Government of Kerala provided the following statement: “We have selected Everbridge to deploy the next generation of our state-wide alerting system based on their proven, scalable platform that supports other states across India, as well as the robustness of their Public Warning product features and roadmap.”

Continued the recent statement by Government of Kerala: “As a coastal state, Kerala is home to 34 million residents and welcomes over 16 million tourists each year. We are implementing a best practices approach to state-wide emergency notification. As we continue to evolve our systems, our goal was to select the market leader and to build in enhancements from the effective deployments that have been leveraged in other countries, creating our most comprehensive warning system to date.”

Everbridge Auckland Center of Excellence

With its APAC headquarters in Singapore, centers of excellence in Beijing and Bangalore, and regional offices in Australia, Hong Kong and Malaysia, Everbridge also announced today the launch of its new global center of excellence and software development team in Auckland, New Zealand focused on multi-channel employee engagement and internal communications alerting capabilities. Supporting its Future of Work solutions including COVID-19 Shield™ Return to Work and Contact Tracing, the Everbridge Auckland team supports the development of CEM capabilities focused on informing and engaging employees during both planned and unplanned events. With the expansion in New Zealand, Everbridge has grown to over 300 employees across Asia Pacific, building a global workforce of 1,400 employees (or ‘Bridgers’) across 21 regional offices providing sales, services and support for its worldwide customer base.

Customer Momentum

“Asia Pacific serves as the multinational hub of the world, attracting the largest Global 1000 brands, including many of the largest financial services providers, energy, transportation and retail leaders,” said Everbridge Vice President for APAC, Cindy Poon. “Everbridge commits to keep people safe and organizations running for our customers, and that provides tremendous opportunity within the Asia Pacific region where resident safety, employee duty of care, and business resiliency have been critical to the thriving APAC economy that welcomes so many businesses and visitors.”

Everbridge customers in Asia Pacific include the three largest banks in Southeast Asia, MLC Life Insurance (Australia), and leading energy provider CLP in Hong Kong, among many others. Everbridge works with many of the largest business, government and healthcare organizations around the world enabling security, public safety and business continuity leaders to identify, manage and rapidly respond to, or avoid, critical events that can impact employee and resident safety or disrupt business operations, supply chain routes, or overall brand reputation.

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