Fox Dealer Unveils Live Chat Solution for GM Canada Dealers

Fox Dealer, the award-winning eCommerce and digital marketing company, now offers GM Canada dealers a live text and video chat product, named Fox Chat, through General Motors Dealer Digital Solution program.

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Fox Chat uses the dealer’s native technology on their sales team’s phones and computers instead of forcing the use of a separate, cumbersome app, empowering the dealer and sales staff to use the service immediately.

The all-in-one tool makes it easy for sales representatives to have a seamless conversation with their customers, from chatting about options via text, to co-browsing the inventory using screenshare; from vehicle walk-arounds with live video, to taking a first look at the customer’s trade-in. The customer will never feel delayed in getting the attention they deserve and the sales person can help the customer transition quickly from browsing to buying.

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GM Canada Dealer Digital Solution vendors must offer industry-leading technologies, designed to help sell more vehicles, service and accessories. Fox Dealer’s Fox Chat is one of a few proven and distinguished platforms recognized as a GM Dealer Digital Chat partner.

The live chat solution is just one more product in Fox Dealer’s extensive “mobile first” approach to eCommerce innovation and digital marketing design for dealers across the US and Canada.

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