iAdvize Launches “Augmented Intelligence”: a Unique Collaboration Solution between Human and AI for High-impact Conversations and to Maximize e-commerce Brands’ Conversions Read more
How AI Chatbots Transform the Public Transport in Taiwan – Youbike Taiwan Is Launching Its New Customer Service System Using Conversational AI Technology Read more
Hiya Enables Quantum Assurance International, Inc. to Connect With Customers With a New Voice Performance Strategy Read more
Statflo Achieves Silver Technology Partner Status with the Twilio Build Partner Program to Drive Customer Engagement Read more
ActiveCampaign expands its Customer Experience Automation (CXA) solution to power service and advocacy through the entire customer lifecycle. Read more
Attentive Raises $230 Million Series D Investment, Led by Coatue, to Enhance Product and Expand Support for Customers Read more
Terminus Enhances Account-Based Platform to Help Customers Better Identify and Reach Buying Teams in Remote Work Environment Read more
TELUS International Named to Constellation ShortListTM for Customer Experience (CX) Operations Services: Global Read more
Behavioral Signals was named as a Cool Vendor in Gartner’s September 2020 Cool Vendors: AI for Customer Analytics Read more