Speech & Conversation Analytics Archives - SalesTech Star

CallCabinet Strengthens South African Call Recording and AI Analytics Foothold with a Localized Multilingual Offering

The Use of AI in Call Centers

Weave Introduces Message Analytics Tool and New Enhancements to Phone Analytics Platform

Growth of Customer Experience and Digital Experience Platforms

Balto First to Introduce Real-Time Guidance in Spanish for the Contact Center

Group Elite Wins Awards for Innovation and Service at Verint Engage 2022

Virgin Pulse Wins Four 2022 CCW Excellence Awards, Including Customer Contact Center Leader of the Year & Best Contact Center Culture

ArkX Laboratories Launches Custom Wake-Word and Command Sets for Brand Voice Experiences

Broadvoice Wins Visionary Spotlight Awards for Enterprise Mobility, Video Conferencing Solutions

[24]7.ai Wins CCW Excellence Award for BPO of the Year