Replicant, World’s First Autonomous Contact Center, Raises $27 Million From Norwest Venture Partners to Modernize Customer Service with Artificial Intelligence Read more
Gartner Says Customer Service and Support Technology Investments Must be Scrutinized for Their Ability to Deliver on Customer Experience Goals Read more
Unbabel Announces Strategic Research to Improve Multilingual Conversational Chat and Advance Customer Service with AI Read more
Discuss.io Announces Key Company Milestones and Enterprise Client Growth; Builds on Smart Video Platform to Ride Shift to Online Consumer Conversations Read more