RSR and Extreme Networks Report: 63% of Financially Lucrative Retailers Say Wi-Fi Has Dramatically Improved Store Operations and Customer Experiences Read more
Vitally Releases “The Secret Lives of CSMs” Report, Highlights Anxieties, Mental Health Challenges Plaguing Customer Success Managers and Calls for Solutions Read more
New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation Read more
Emplifi Helps Freshpet Streamline Customer Engagement Strategies, Reducing Call Volumes By Nearly 40% Read more
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
Picture a Faster, More Accurate Way to Execute in Retail – Repsly Announces Enhanced A.I. Image Recognition Capabilities and New Customers Read more