Cognigy Levels Up as a NICE Prime Partner to Deliver AI-Powered Customer Service Automation Solutions Read more
B2B Technology Spending Rebounds, With 79% of Businesses Focusing on Tech Investments to Enhance Customer Experiences, According to Recent Research Published by Master B2B in Partnership with commercetools Read more
Flybuy Launches Flybuy Connect: Pioneering the Perfect Order Journey for Customers and the Kitchen Crew Read more
Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns Read more
Innervate Launches Experience Automate, the Industry’s First Low-Code/No-Code Business Process Automation Solution for Orchestrating World-Class Customer Experiences Read more
Instructure Names Rachel Orston as Chief Customer Officer to Build on Legacy of Transformative Customer Experience Read more