Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps Read more
Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment in Brand Customer Service Read more
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant Read more
Verizon Virtual Contact Center Improves Customer Experience Interactions With New Digital Solutions Read more
NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation Read more
NICE Announces Interactions Live 2021, the World’s Biggest CX Customer Conference of the Year, Featuring Tom Brady and Hosted by James Corden Read more
Journey Unveils Award-Winning Trusted Identity Platform; Fundamentally Transforming Customer Experience, Security and Economics of Digital and Contact Center Interactions Read more
IntelePeer Launches Managed Solutions Offering to Accelerate Customer Adoption and Deployment of Automated and Omnichannel Interactions Read more