Inoria partners with Parloa to transform customer interactions through expert capabilities and advanced AI technology Read more
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI Read more
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions Read more
TPG Launches Anna™, the AI Engine That Powers TPG’s Customer Experience Platform, for Insight Into Customer Interactions, Sentiment, and Agent Effectiveness Read more
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions Read more
Sales and Marketing Software Leader, Polaris Software, Doubles-Down on Customer Interactions, Surpasses 1 Million Users Read more
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences Read more
Concentrix Creates Voice of the Customer Essentials Platform to Transform Customer Interactions Read more