COPC Inc. and livepro Partner for an Upcoming Webinar on the Importance of Knowledge Management in Contact Centers Read more
Retailsphere identifies Top 5 Reasons Retail Commercial Real Estate (CRE) Professionals are Switching to Their Lightweight Contact Relationship Management (CRM) Platform Read more
NovelVox Becomes Genesys Premium Partner and Introduces Performance Management Software For Genesys Contact Centers Read more
TouchPoint One and Five9 Integration Empowers the Contact Center Workforce with an Integrated and Advanced Coaching, Engagement, and Performance Management System Read more
Korbyt Attains AWS Partner Network Select Tier to Deliver Enhanced Visualization and Performance Management within Contact Centers with Its Amazon Connect Integration Read more
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more
Experience Management Leader Medallia to Acquire Contact Center Coaching Automation Platform, Stella Connect Read more
Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloud™ Portfolio Read more
UJET Integrates Identity Management Solutions Okta, OneLogin, and Microsoft ADFS Into Its Cloud Contact Center Platform Read more