UJET Unveils Enhancements to Customer Support Platform That Expand Fit and Flexibility within the Contact Center Ecosystem Read more
Hotelbeds Selects Vonage’s NewVoiceMedia Contact Center Solution to Transform Service Experience for Global Customer Base Read more
Cision 2019 State of the Media Report Reveals a Decline in Distrust of the Media and Growing Concerns About Staffing and Resources Read more
Alliance Data Ranks Among BenchmarkPortal’s Top Contact Centers, Receives “Center of Excellence” Certification For Industry-Leading 14th Time Read more
Building on Customer Traction, Gladly Closes $50 Million to Reinvent Customer Service by Putting People at the Center of Every Conversation Read more
Accenture and Amazon Web Services Extend Enterprise Transformation Leadership with Expanded Services and Dedicated Resources Designed to Accelerate Innovation Read more