ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event Read more
NewVoiceMedia Partners with Rapid7 to Transform Its Customer Experience and Contact Center Operations Read more
Monet Software Announces Workforce Management for Amazon Connect – a Cloud Scheduling and Forecasting Solution for Contact Centers Using Amazon Connect Read more
Parlance and Digital DataVoice (DDV) Partner to Enhance and Automate Contact Center Interactions Read more
Aculab’s Prosody S Enhances Accuracy and Customer Experience for Brekeke’s Call Center Suite Read more