AlertEnterprise Named a Finalist for 2020 SAP Pinnacle Award in SAP App Center Partner of the Year Category Read more
EY, SAP, and Qualtrics Collaborate to Bring Resources to Governments Around the World to Help in the Fight Against COVID-19 Read more
Avaya Offers Complimentary Work from Anywhere Contact Center Solutions to Help Address COVID-19 Challenges Read more
Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
Semafone Introduces Intelligence+ to Empower Contact Centers with Actionable Payment Transaction Analytics Read more
TimeTrade Introduces Engagement Center, Reshaping How Leading Brands Bridge the Physical to Digital Divide Read more
Calabrio Accelerates Contact Center Freedom by Introducing Agent Self-Scheduling Technology Read more