SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience Read more
xFind Unveils Revolutionary GPT-based Enterprise Customer Support Solution, Providing Precise, Secure Answers Read more
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI Read more
Invoca Pioneers a New Era of CX, Transforming Contact Centers with Real-Time Data that Enables Agents to Get Right to the Point Read more
Health Tech Startup, Outbound AI, Completes $16M Raise to Accelerate Growth of AI Agents Performing Administrative Tasks Read more
Customer Support’s AI Moment Is Here – UseChat Launches Custom Chatbots Powered by ChatGPT, for Every Online Business Read more
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions Read more
AptEdge Closes Seed Round of $11M, led by Stage 2 Capital, Unusual Ventures, and National Grid Partners to Transform Customer Support-Help Challenges Read more
SupportLogic Unveils Generative AI Product Direction to Deliver the Next-Gen Customer Support Tech Stack Read more