RingCentral Breaks Down UCaaS-CCaaS Silos with New Customer Journey Analytics Launched at CCW Las Vegas ‘25 Read more
GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-sized Businesses Read more
CallMiner Advances AI-Powered Conversation Intelligence Platform with New and Enhanced Capabilities Read more
Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year Read more
Verint Named a Leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape Read more