Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more
Previse Solutions to Showcase Groundbreaking AI-Powered Contact Center Platform at Call and Contact Center Expo in Las Vegas Read more
Expert.ai and Reveal Group Partner to Create NLP Bots for Intelligent Automation by Combining Robotic Process Automation with Natural Language Understanding Read more
Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation Simpler for Small- to Mid-Sized Organizations Read more
CallTower Welcomes CallTower App for Zoom to its Portfolio of Cloud-Based Enterprise Solutions Read more
Teleperformance Scores Highest Rating as a Leader in Everest Group’s Healthcare CX Management Assessment in North America in 2022 Read more