Transforming Data Privacy: Intermedia Launches AI Transcription Redaction for Intermedia’s Contact Center Solution Read more
Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more
Previse Solutions to Showcase Groundbreaking AI-Powered Contact Center Platform at Call and Contact Center Expo in Las Vegas Read more
Expert.ai and Reveal Group Partner to Create NLP Bots for Intelligent Automation by Combining Robotic Process Automation with Natural Language Understanding Read more
Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation Simpler for Small- to Mid-Sized Organizations Read more