ChurnZero and LinkedIn launch the LinkedIn Learning Professional Certificate for Customer Success Read more
LINK! is boosting customer retention through Loyalty-POS integrations and in-store subscription activation for retailers, restaurants, and service businesses Read more
Syniverse Launches Real-Time Text Translations to Support Multi-Language Customer Engagement Read more
Outreach Introduces Innovative Features to Help Revenue Teams Boost Customer Retention and Expansion Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Ooma Office Business Phone Service Now Integrates with Intuit QuickBooks, Boosting Customer Experience Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance Read more