PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Saarthee Launches Revolutionary Generative AI-Based Customer Experience (CX) Agent Training Simulator saarATS to Transform Agent Training Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more
Amazon, Walmart and Stitch Fix Top the 100 Leading Retailers and Brands Embracing AI Across Ecommerce, Customer Service, and Marketing, According to Inaugural Retail AI Report Read more
Thought Industries Announces the Launch of tia: The AI Copilot for Sales and Customer Success Teams Boosting Revenue Through Moment-of-Need Intelligence Read more
Deltek Announces C-Level Appointments Focused on Furthering Innovation and Customer Success Read more
Enhancing Customer Experience with Advanced Product Taxonomy, Influencer Insights, and Real-Time Recommendations Read more
Higher Logic Vanilla Announces Expanded Integrations with Zendesk to Enhance Customer-Centric Support Experience Read more