Kore.ai and Bell Integration Partner to Deliver Advanced AI Solutions for Enhanced Customer and Employee Experiences Read more
NMI Survey Finds 78% of Consumers Would Pay More to Support Small Businesses, but Flexible Payments are Key to Winning Customer Loyalty Read more
Vonage Survey Reveals Increased Acceptance of AI in Customer Support, with Nearly Two Thirds of Consumers Admitting More Efficient Interactions Read more
Talkdesk Simplifies Agent Experience by Embedding Conversational and Artificial Intelligence Into Customer Relationship Management and Helpdesk Applications Read more
Coveo Expands Partnership With SAP to Deliver AI Capabilities Across CX Channels From Commerce to Customer Service Read more
Uniphore and Konecta Join Forces to Advance AI in Customer Experience and Digital Transformation Read more
Searchspring Introduces Dynamic Custom Profiles to Enhance E-Commerce Customer Engagement With Variable-Based Content Read more
ThoughtSpot Appoints John Colson as SVP of North American Sales to Scale Go To Market Growth as Customers Accelerate Adoption of AI-Powered Analytics Read more