Squaretalk Launches Intelligent Cloud Contact Center VoIP Application on Freshworks Marketplace Read more
InflowCX Acquires NetFore, a Full-Service Software Development Firm Specializing in AI and Self-Service Technologies Read more
Hyro Report Reveals Deep-Rooted Issues Affecting Healthcare Call Center Performance; Generative AI Poised to Transform Sector Read more
AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams Read more
Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers Read more