Slingshot Launches Integrated Chatbot and IVR-to-Text to Deliver a Modern Customer Experience Read more
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries Read more
RevSpring and Azalea Health Partner to Integrate RevSpring’s PersonaPay and Azalea Portal Experiences to Increase Patient Convenience and Payments Read more
GridX and SEW Partner to Accelerate Digital Transformation Within the Utility Industry and Deliver Superior Customer Experiences Read more
Startek Named Leader in U.S. ISG Provider Lens Quadrant Report on Contact Center – Customer Experience Services 2022 Read more