Zappix and GTS Launch Advanced CX and Call Center Capabilities for North American Enterprises and Government Sectors Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more
Empower Your Agents with Macorva’s AI-powered Feedback Solutions Now Available on the Genesys AppFoundry Read more
3CLogic Announces 2024 Spring Events Schedule Focused on AI and Automation for Service Management Platforms Read more
TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center Read more
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions Read more
Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro Read more