Qlik Enhances Mobile Analytics Experience to Drive Informed Action and Enable Active Intelligence Read more
New AI Workflow Capability for Avaya OneCloud CCaaS Infused with New Voice and Digital Engagement Features to Enhance Customer Experience Read more
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences Read more
Proofpoint Enters Definitive Agreement to be Acquired by Thoma Bravo in $12.3 Billion Transaction Read more
Genii Analytics Partners with CallMiner to Enhance Customer Experience and Contact Centre Performance in South Africa Read more