Scorebuddy Announces Acquisition of CxMoments: A Fully Integrated Text Analytics Solution for Call Centers Read more
TCN Launches TCN Operator, Its Next-Generation Call Center Platform with a Comprehensive Suite of Automated Agent Tools and Advanced Apps Read more
NICE Announces Interactions Live 2021, the World’s Biggest CX Customer Conference of the Year, Featuring Tom Brady and Hosted by James Corden Read more
Veritone Introduces Interaction Analytics, Providing Near-Real-Time Insights From Customer Touchpoints Read more
New Report Finds UK Retailers Aren’t Worried About New Online Shopping Regulations, But Their Customers Are Read more
Qlik Enhances Mobile Analytics Experience to Drive Informed Action and Enable Active Intelligence Read more