Call Journey Announces Technology Expansion With Advanced Customer Interaction Scoring and Triage Capabilities Read more
CallMiner Advances Industry-Leading Conversation Analytics Platform to Drive Insights and Innovation Across More Types of Customer Interactions Read more
Allego Introduces Call Coaching, Bringing Conversation Intelligence and Inline Coaching to Real Customer Interactions Captured Within Its Learning and Readiness Platform Read more
TextUs Introduces The “Text Us” Call to Action – The Evolution of the “Contact Us” That Lets Customers Text Message Businesses Read more
New B2B Marketing Survey Finds Tech Brands Are Prioritizing Customer Satisfaction Over Net New Sales Read more
Why Does Relationship Selling Outperform Transactional Selling In The Modern Sales Landscape? Read more
Natterbox Launches AI Call Coaching, Harnessing Generative AI to Transform Every Call into a Coaching Opportunity Read more
Understanding Re-activation and Re-engagement And Its Importance In Deepening Customer Bonds Read more
IoT Integration in Sales: Leveraging Connected Devices for Real-Time Customer Insights and Optimized Sales Strategies Read more