Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell, One of the Leading Purchasing Consortiums in North America Read more
8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace Read more
ASAPP Launches CoachingAI, A Generative AI Product to Fully Automate Quality Assurance for 100% of Contact Center Interactions Read more
AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams Read more
8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries Read more
Five9 Recognized as a Growth and Innovation Leader in the European Cloud Contact Center Market by Frost & Sullivan Read more
Transforming Data Privacy: Intermedia Launches AI Transcription Redaction for Intermedia’s Contact Center Solution Read more