TTEC AI Readiness Assessment Identifies Four Critical Competencies Required to Unlock the Full Potential of an AI-enabled Contact Center Read more
RingCentral Announces General Availability of RingCX, a Natively Built AI-first Contact Center that is Simple to Use and Easy to Deploy Read more
Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New Banking and Credit Union Customers Read more
Calabrio Customer Connect (C3) 2023 Activates Contact Centers of Today for an AI-Empowered Future Read more
Talkdesk Launches New Generative AI Features that Make AI More Responsible, Accurate, and Accessible in the Contact Center Read more
Talkdesk to Showcase How Companies Can Supercharge Contact Center Efficiency with Generative AI at Gartner Symposium Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more
ibex and Genesys Partner to Deliver Omnichannel AI-enabled Customer Experience and Contact Center Solutions Read more